Privacy Policy

Read our privacy policy below.

At Cannasky, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our cannabis delivery services, website, and mobile application (collectively referred to as "Services"). By using our Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you interact with our Services:

• Personal Information: When you create an account, make a purchase, or contact us, we may collect personal details such as your name, email address, phone number, delivery address, and payment information.
• Transaction Data: Information related to the orders you place, such as the products you purchase, delivery preferences, and payment details.
• Usage Data: Information about how you use our website or app, including IP addresses, browser types, device information, and other usage statistics.
• Location Data: We may collect information about your location for the purpose of processing deliveries accurately and efficiently.
• Communication Data: Information you provide when contacting us via email, phone, or our support platform.

2. How We Use Your Information

We may use the information we collect for the following purposes:

• Order Processing: To fulfill your orders, process payments, and deliver cannabis products to your specified address.
• Customer Service: To respond to your inquiries, provide customer support, and resolve any issues related to our Services.
• Marketing: With your consent, we may send you promotional emails, newsletters, or special offers. You can opt-out of marketing communications at any time.
• Improving Services: To analyze usage trends, improve our website and app, and enhance the overall customer experience.
• Legal Compliance: To comply with applicable laws and regulations, including age verification and other legal requirements.

3. How We Protect Your Information

We take the security of your personal information seriously and use appropriate technical, physical, and administrative measures to protect it. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We may share your personal information in the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us in delivering products, processing payments, and managing customer support.
• Legal Compliance: We may disclose your information to comply with legal obligations, protect our rights, or respond to lawful requests from authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Age Verification

To comply with cannabis regulations, you must be at least 21 years of age (or the minimum age required in your jurisdiction) to use our Services. By using our Services, you confirm that you meet the legal age requirement.

6. Cookies and Tracking Technologies

We may use cookies, web beacons, and other tracking technologies to collect information about your browsing activities on our website or app. This helps us analyze trends, administer the site, track users’ movement, and improve our Services.

You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. However, some parts of our Services may not function properly if cookies are disabled.

7. Your Rights and Choices

You have certain rights regarding your personal information, including:

• Access: You can request access to the personal data we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete information.
• Deletion: You can request the deletion of your personal data, subject to legal obligations.
• Opt-out: You can opt out of marketing communications at any time by following the unsubscribe link in emails or contacting us directly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website and app.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us here.